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FREQUENTLY ASKED QUESTIONS
DO YOU HAVE A MINIMUM ORDER
No minimum order but we do offer discount’s on higher quantities.
HOW LONG DOES IT TAKE FROM ORDER TO COMPLETION?
We look to turn around orders within 7 days.
CAN MAKE ME A LOGO FROM SCRATCH?
Yes, our design team will cater for all your needs.
WHAT FORMAT SHOULD I SEND MY ARTWORK?
You can send your logo in either .JPG, .PDF, .AI, or Corel Draw format
DO I HAVE TO PAY A SET-UP IF I’VE ALREADY HAD IT DONE ELSEWHERE?
If you send us the artwork you have had, we will let you know if the setup is needed.
CAN I USE MY DESIGN IN THE FUTURE?
Of course, it will stay in our design database for future use also you’ll receive a copy if requested.
CAN YOU PROVIDE A SAMPLE OF MY LOGO?
Yes, new customers will always have a sample ran off before we go ahead with any garments.
WHAT SIZE WILL MY LOGO BE?
Unless stated the logo will be approx 9cm wide.
I HAVE MY OWN GARMENTS, CAN YOU EMBROIDER/PRINT THEM?
Yes, we do just as many customer supplied items as our own supplied garments.
Still have a question about our products? Contact us now and we’ll get back to you ASAP.