We’re Here to Help

FREQUENTLY ASKED QUESTIONS

DO YOU HAVE A MINIMUM ORDER

No minimum order but we do offer discount’s on higher quantities.

HOW LONG DOES IT TAKE FROM ORDER TO COMPLETION?

We look to turn around orders within 7 days.

CAN MAKE ME A LOGO FROM SCRATCH?

Yes, our design team will cater for all your needs.

WHAT FORMAT SHOULD I SEND MY ARTWORK?

You can send your logo in either .JPG, .PDF, .AI, or Corel Draw format

DO I HAVE TO PAY A SET-UP IF I’VE ALREADY HAD IT DONE ELSEWHERE?

If you send us the artwork you have had, we will let you know if the setup is needed.

CAN I USE MY DESIGN IN THE FUTURE?

Of course, it will stay in our design database for future use also you’ll receive a copy if requested.

CAN YOU PROVIDE A SAMPLE OF MY LOGO?

Yes, new customers will always have a sample ran off before we go ahead with any garments.

WHAT SIZE WILL MY LOGO BE?

Unless stated the logo will be approx 9cm wide.

I HAVE MY OWN GARMENTS, CAN YOU EMBROIDER/PRINT THEM?

Yes, we do just as many customer supplied items as our own supplied garments.

Still have a question about our products? Contact us now and we’ll get back to you ASAP.